Mobile / App
These Terms & Conditions set out the rules that apply when you open and use an ez2result account, including how transactions through Maya, GrabPay and Bank Transfer are handled and what obligations both sides carry. Access to the platform is subject to local law and is available only where permitted in your region.
By creating an account on ez2result, you confirm that you have read and accepted these Terms & Conditions in full. The terms govern every part of your relationship with us: account registration, use of the platform, and any financial activity processed through supported payment channels. Where you fund your account using Maya, GrabPay or Bank Transfer, the specific transaction rules described in the payment section of these terms apply alongside any conditions set by the payment provider themselves. We may update these Terms & Conditions from time to time. When we do, the revised version becomes effective as soon as it is published on this page. It is your responsibility to check this page for changes; continued use of your account after an update means you accept the revised terms. If you disagree with any part of the current terms, the right step is to stop using the account and contact our support team to close it. These terms do not override any obligation you have under Philippine law or the laws of your eligible region. Availability of the platform depends on local law, and we do not represent that access is lawful in every jurisdiction.
Not every activity on or around the platform falls under the same set of rules. This section clarifies exactly where these Terms & Conditions apply and where they stop.
These terms fully govern how your account is opened, verified and closed, including login credentials, session security and any action you take while signed in. Any breach of account-access rules is assessed under this policy.
Deposits and withdrawals processed through Maya, GrabPay or Bank Transfer fall within scope. The terms describe minimum and maximum transaction thresholds, reversal conditions and how disputed amounts are reviewed, but do not override payment-provider rules.
Game titles available in the lobby — including those from PlayStar, Spadegaming, JDB and Bigtime Gaming — are delivered under a separate content licence. These terms cover your right to access that content but do not govern game mechanics or provider rules.
Payment processors, device manufacturers and network providers operate under their own terms. We are not responsible for outages, fees or policy changes imposed by those third parties, even when they affect a transaction you make through your account.
These Terms & Conditions are not one-directional. You hold practical entitlements that we are obliged to honour. You can request a copy of your transaction history — every deposit and withdrawal processed through Maya, GrabPay or Bank Transfer is logged and retrievable from the account dashboard after you sign in. If any account detail is recorded incorrectly, you can submit a correction request through our support channel; we will review and respond within the timeframe stated at the time of the request. Where you believe a charge or action on your account was made in error, you have the right to raise a formal dispute. Do so by contacting the support team with your account ID and the transaction reference visible in your record. We handle each dispute individually and will confirm receipt before we begin the review. Finally, if you want to understand how a specific clause applies to your situation, you can ask — our support team is the right path for policy questions, not assumptions.
Open the account dashboard after login to view a full record of deposits and withdrawals, including the payment channel used for each transaction.
Submit a correction request via support if your registered name, contact detail or payment information is inaccurate. We verify the change before updating the record.
If a transaction is unclear or contested, contact support with your account ID and the transaction reference. We log every dispute and follow up individually before closing the case.
Any clause in these terms that is unclear can be queried through the support channel. We respond with the specific application of the clause to your account context, not a generic response.
If a clause is unclear, a transaction is disputed or you need to action a right described in these Terms & Conditions, the paths below connect you directly to the team. Use the channel that suits your situation — account and payment questions tend to resolve faster through live chat where it is available.
Open the chat window from your account dashboard to raise a terms-related question or dispute. Provide your account ID and the relevant transaction reference for the fastest resolution.
Send a written query about any clause or account obligation to our support address. Include your registered email and a clear description of the issue so we can route it to the right team.
Your account dashboard is where you access transaction logs, review the current policy version and check the status of any open dispute — all in one place after login.
Sound policy practices sit behind every account interaction on ez2result. Here is how we approach the areas that affect you most under these Terms & Conditions.
Personal and financial details you provide during registration are held strictly for account operation and identity verification. We do not share this data with third parties outside the scope described in these terms and applicable privacy law.
We use session cookies to keep you signed in and to record your preferences. You can manage cookie settings from your browser. Disabling certain cookies may affect how some account features display.
You are responsible for keeping your login credentials confidential. If you suspect unauthorised access to your account, contact support immediately. We act on security reports before any further transactions are processed.
We retain account records — including Maya, GrabPay and Bank Transfer transaction logs — for as long as required under applicable law. To request deletion of your data after account closure, submit a written request through the email support channel.
These are the questions we hear most about how our Terms & Conditions work in practice. If yours is not here, reach the support team through live chat or email with your account ID ready.
They take effect the moment you complete account registration on ez2result. By confirming registration, you acknowledge that you have read and accepted the current version of the terms, including the sections that cover transactions via Maya, GrabPay and Bank Transfer.
The updated version is published on this page and becomes effective immediately. We may notify you through your registered contact, but it remains your responsibility to check this page. Continued use of the account after any update constitutes acceptance of the revised terms.
Yes, disputes about deposits or withdrawals processed through GrabPay, Maya or Bank Transfer are handled under these terms. Contact support with your account ID and the transaction reference visible in your account dashboard. We review each case individually.
You can contact support to request the version that was live at the time of your registration. Where we have that version archived, we will provide it. The current version on this page reflects the terms applicable from the date of the most recent update.
Yes. Access to ez2result depends on whether it is permitted under the laws of your specific region. These terms do not override local law, and we do not represent that the platform is lawful in every jurisdiction. Check the eligibility conditions shown during registration for your region.
Contact the support team through live chat or email and submit a closure request. We will confirm any outstanding balance in your account wallet and process the closure once any pending transactions — including those through Maya, GrabPay or Bank Transfer — have been resolved.