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Every term on a game screen, a paytable or an account form has a plain meaning. This glossary maps the words you see inside ez2result — from RTP and volatility on slot titles to KYC steps on your wallet — so you can make account and game decisions based on what the numbers actually say.
If a definition here leaves you with a follow-up question — or if a label on screen does not match what the glossary says — reach out through any of the channels below. Account and wallet questions can also be checked directly inside your dashboard after login.
Start a live chat session from the support tab inside your account. Use it for real-time clarification on any term you see during a game round or on a deposit screen — the team handles both game and payment questions.
Send a message to the support address shown in your account settings. Useful for detailed questions about account verification steps, KYC document requirements or terms that appear in your transaction history.
Log in and check your account dashboard for live wallet balances, transaction records and any active conditions attached to a gameplay. The current state of your account is always shown there, not on a static page.
A player who understands RTP chooses between Fortune Tree and Color Game Classic with a clearer picture of what each title pays back over time. A player who knows what rollover means reads a reward condition without surprise when the withdrawal button stays locked. Payment vocabulary matters too — knowing the difference between an e-wallet transfer via Maya and a Bank Transfer via InstaPay tells you which route clears faster and what your account history will show. The same applies to live casino language: when a Dream Catcher Live table shows a multiplier, knowing that term means you understand the payout structure before you place a chip. Account terms such as KYC and wallet verification are not fine print — they are the steps standing between you and a successful withdrawal. Going through this glossary before you explore the lobby means fewer interruptions mid-session.
Terms cluster naturally around the parts of the platform where you use them. The four families below map each group to the screen or account action where you will see them in practice.
RTP, volatility, paylines, bonus round, scatter and wild symbols — these appear on the paytable of every slot title. Open Fortune Tree or Bingo Fiesta and tap the info icon to see the paytable where these values are displayed by the provider.
Decimal odds, Asian handicap, over/under and spread show up on the sportsbook tab, particularly on basketball markets covering PBA and NBA fixtures. The odds format can be switched inside the bet slip on supported markets.
E-wallet, deposit, withdrawal, processing, InstaPay and PESONet are the terms you encounter on the cashier page. When you fund your account via Maya or GrabPay, the cashier screen labels each step using this vocabulary.
KYC, rollover, turnover, wagering condition and verification appear in your account settings and in any gameplay condition attached to your dashboard. Check the relevant section after login to see which conditions are currently active on your account.
The six entries below cover the terms you will see most often on slot and live casino screens inside the lobby.
RTP stands for Return to Player. It is the percentage of all wagered amounts a game is designed to pay back over a very large number of rounds. It is shown only where the game provider publishes it in the paytable.
House edge is the mathematical advantage the game holds over each bet placed. It is the complement of RTP carries a 3% house edge.
Volatility describes how a slot distributes its prize rounds. High volatility means larger prizes arrive less often. Low volatility means smaller prizes land more frequently. The provider notes this in the paytable where available.
A wager or turnover requirement is the total bet amount you must complete before a withdrawal from a gameplay balance is allowed. The exact figure for your account is shown in your dashboard after login.
Jackpot is a slot's top prize amount, triggered by a specific combination of symbols or a separate prize feature. The prize value and trigger conditions are set by the game provider and shown in the paytable.
A live dealer is a real person hosting a table game — such as Dream Catcher Live — via a video stream. You place bets on screen while the dealer operates physical game equipment visible through the camera feed.
These six terms appear most often on the sportsbook, the cashier screen and your account settings page.
Asian handicap is a betting format that removes the draw result by giving one team a virtual head start. It splits the bet across two outcomes and is common on basketball and football markets in the sportsbook.
Over/under is a bet on whether the combined score or total in a match will be above or below a number set by the sportsbook. On PBA markets, it typically applies to total points scored across both teams.
Rollover is the number of times a gameplay amount must be wagered before it converts to withdrawable funds. It is the same concept as turnover. Your current rollover requirement is visible in your account dashboard.
An e-wallet is a digital payment account — such as Maya or GrabPay — that stores funds and processes transfers without a physical bank card. You link it to your account on the cashier page to deposit or withdraw.
KYC stands for Know Your Customer. It is the identity verification process required before certain account actions — particularly withdrawals. You submit identification documents through the verification section of your account settings.
Decimal odds express the total return per unit wagered, including the stake. Odds of 2. 50 mean a one-unit bet returns 2. 50 units if successful. This format is available on the sportsbook alongside Asian handicap lines.
Knowing a definition in isolation is different from recognising the term mid-session. When you open Color Game Classic and see the RTP figure in the paytable, you are reading a provider-published number — not a payout promise. When you switch to the sportsbook and see a handicap line on a PBA fixture, the decimal odds next to it tell you the payout multiplier for that selection. On the cashier page, when you initiate a deposit via GrabPay, the status field uses processing vocabulary — pending, confirmed, credited — which matches the transaction record shown in your wallet history after login. For a live table like Dream Catcher Live, the multiplier label on screen is a game mechanic term: it tells you the payout factor applied to the round result, not a separate reward. Understanding each term in these moments means you spend less time second-guessing the screen and more time on the decision at hand.
Open Color Game Classic and tap the info icon. The paytable shows the prize for each colour combination. RTP is listed here if the provider publishes it — check the paytable directly rather than relying on any external figure.
After a GrabPay deposit, the cashier screen shows a status label — pending or confirmed. Once confirmed, the amount appears in your account wallet. Your full deposit history is viewable in the transaction record inside your dashboard.
On a PBA basketball fixture, the Asian handicap line shows a point spread beside each team. The decimal odds next to it reflect the payout multiplier. Both values update in the sportsbook tab; check there for the current state.
During a Dream Catcher Live round, a multiplier segment on the wheel means the next spin's prize is multiplied by that factor. This is a game mechanic built into the round — the value is shown on screen by the live dealer.
These questions go beyond definitions — they cover how the features these terms describe actually work inside your account and the lobby.
Log in and open your account dashboard. The current rollover progress and the remaining amount needed before a withdrawal is available are displayed there. The figure updates after each qualifying bet settles.
Go to the verification section in your account settings. The fields and document types required are listed there. Submit the documents shown and wait for the confirmation message. Withdrawal options open once verification is confirmed.
Yes — the odds format setting is inside the sportsbook tab or your account preferences, depending on the screen. Select decimal odds to display all markets including PBA and NBA basketball lines in that format.
No. RTP is a long-run average calculated across a very large number of rounds by the game provider. Individual sessions can return above or below that figure. The paytable figure is informational, not a per-session prediction.
A pending status means the transfer is still being processed between Maya and your account wallet. Once it clears, the amount appears in your balance and in your transaction record. If it stays pending unusually long, contact support via live chat.
Open the game — for example, Fortune Tree or Rapid Dice — and tap the information or help icon inside the game screen. The provider's paytable defines each symbol type and mechanic for that specific title.